Introduction

What is ENHANCE - Essential Child Care Needs COVID-19 and Beyond?

A collaborative initiative to address child care and out-of-school time care needs across the state of Montana. Due to COVID-19 school and business closures resulted in cascading effects to families, providers, businesses, and schools, which illuminated the fractured childcare system in Montana that existed before the pandemic. Child care access, affordability and dependability became a central factor in Montana's ability to respond, rebuild and re-open. ENHANCE has a mission to ensure Montana re-opens by addressing the cascading effects and resources needed across sectors, building sustainable systems and community resilience. In looking at the impact of COVID-19 through the lens of child care, a road map to respond and rebuild our state and nation is made clear - investing in child care infrastructure is critical.

The ENHANCE Survey

Overview

The ENHANCE statewide survey was designed by a collective led by the Montana VOAD (Volunteer Organizations Active in Disasters) Child Care Sub Committee in response to COVID-19. The sub-committee includes representatives from the various non-profit, volunteer, community and private sector organizations. As the state and businesses reopen, it is critical that the child care system be considered as an essential factor in its ability to best meet the needs of children, families, schools, providers, and the economy. The ENHANCE survey and recently published data sets help illustrate the complexity of these issues and areas of need to ensure the state’s stability during and post pandemic.

Scope of Data

The ENHANCE Survey was designed to assess the current state, impacts of COVID-19 and needs across sectors with an attempt to get a statewide response. The insights proposed by the analysis of the ENHANCE data, in combination with the more robust statistical analysis and assessment pre-COVID-19 by Bureau of Business and Economic Research (BBER) survey and data from DPHHS, provides a framework of which to apply to decisions moving forward.

The ENHANCE statewide survey resulted in 2,942 respondents representing Families (2,118 / 72%), Child Care Providers (426 / 14%), Businesses (138 / 5%) and Schools (260 / 9%). It is important to note that the survey responses were concentrated in more urban, populated regions of Montana and not equally distributed across the cohorts, meaning that there were more respondents representing parents and families than businesses and child care providers.

To provide more depth into how child care affects across sectors, we have incorporated the recently published findings from the BBER study titled “Lost Possibilities - The Impacts of Inadequate Child Care on Montana’s Families, Employers and Economy” (published in September 2020). This statewide survey was conducted in January - April 2020 to examine the economic impact that inadequate child care has on Montana parents, employers and taxpayers.

Number of Survey Respondents by Cohort

Survey Respondents by Type. Families: 2118, Child Care Providers: 426, Schools: 260, Businesses: 138.

ENHANCE Survey, June 29 to July 15, 2020

Methods

Questionnaire Design

The Montana VOAD (Volunteer Organizations Active in Disasters) Child Care Sub Committee, in response to COVID-19, created a comprehensive survey to be distributed statewide to families, child care providers, businesses and schools. Questions reflected quantitative and qualitative metrics across focus areas of COVID-19’s impact on child care and included questions on demographics, financial needs and costs, social/emotional wellbeing, readiness and preparedness to respond.

Distribution

The surveys were shared by a network of organizations and partners associated with the VOAD group. Distribution included email and social media messaging and all data was securely housed at Montana State University. Geographic location, determined by zip-code, was collected for all respondents. The only identifying information of respondents provided was email addresses, which was voluntary. Identifying information was not shared.

Analysis

After the survey was closed, data was analyzed and shared on the ENHANCE website and through various webinars. Respondents who indicated an interest and provided an email address were invited via email to attend. A simple analysis of survey questions focused on the percentages of respondents per survey question. Analysis was used to illustrate trends around the impact of COVID-19 on child care as it relates to the four cohorts surveyed statewide - Parents/Families, Child Care Providers, Schools and Businesses.

Sampling

Data is not represented by a power analysis for statewide census and is not a comprehensive analysis of any single cohort represented.

Characteristics

The ENHANCE Survey response demographics reflect a majority of parents located in urban, more populated regions of Montana followed by Child Care Providers, Schools and Businesses - also primarily located in urban, populated regions.

Descriptive Analysis

The intent of the survey analysis is to illustrate the impact of COVID-19 across sectors, illuminate system gaps and sector intersections. It is the intent that the data guide policy and infrastructure solutions for child care in Montana. The results are not universally applicable.

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COVID-19 & Child Care

Why It Affects Every Aspect of Our Community Resiliency

To appreciate how child care drives our collective resiliency to COVID-19 it helps to look at different groups within our community - Families, Child Care Providers, Businesses and Schools. Below highlights what we learned from the ENHANCE survey and illustrates how child care is a thread that connects these groups.

Cascading Effects

The Importance of Child Care

The COVID-19 crisis has made clear that child care is a critical service that enables families, communities, and businesses to function effectively.

What is it about Child Care? Why has COVID-19 shed a light on what is normally a personal issue?

School Closures

School closures and shelter in place orders disrupted the normal homeostasis of our communities. Kids were sent home, parents laid off, furloughed or shifted to work from home and parents who are essential workers were challenged with taking on health risks in addition to managing family responsibilities. All while changing regulations, health updates and progress was made to control the spread of the pandemic.

Stress, anxiety, financial burdens and health risks were not only challenges for parents. Businesses and Schools were dramatically impacted by closures and reopening our economy posed new challenges - capacity restrictions, staff shortages, increased costs and uncertainty about what lies ahead.

Limited Child Care Providers

Child Care providers are a unique business sector vulnerable to COVID-19 due to enrollment being the source of revenue: slim margins with added costs and low payments - all disrupted by COVID-19. 44% of Montana’s children needing care could be served by the pre-pandemic early care and education capacity. Children needing care in this context is defined as a child under six with all parents in the workforce. Since the onset of the pandemic, Montana has seen a reduction in available child care of 3%. Child care providers did not have options to pivot services like other industries, the entire business model was threatened by COVID-19, yet the demand for care providers was heightened.

Statewide the child care community responded as best they could, emergency pop-up facilities and extended hours were some of the ways providers responded but over time added restrictions led to added costs and with capacity limitations, enrollment and revenue for providers was reduced making it challenging to stay open to support the growing demand. As COVID-19 spread across the state licensed child care facilities capacity was impacted. In most regions capacity was reduced, however in others it increased but only with an average of 1-2 newly added child care providers. It is important to note that an increase in licensed capacity does not necessarily correlate with an improved ability to meet the need. Previously unlicensed programs, such as Head Start programs, may have become licensed during this time, impacting the number of licensed capacity, but not impacting the availability of care for families. Statewide, Montana lost 3% of total licensed child care capacity. COVID-19 increased the already difficult task of retaining and recruiting staff. This growing concern coupled with limited group sizes reduced the actual number of available child care slots even further despite the growing demand.

Statewide, Montana lost 3% of total licensed child care capacity.

For Families:

Parents can work knowing their children are safe and healthy

Continue to Affordability

For families: parents can work knowing their children are safe and healthy.

For providers: services secure income and contribute to employment in the community.

For Businesses and the Economy: the workforce expands, attracting needed expertise across state lines.

For all Montanans: tax revenues increase, community mental health concerns decrease and the next generation of Montanans are healthier and happier.

Without Child Care: Affluent families may be able to afford child care if it is available, but it still impacts their bottom line. Families with lower incomes are in a double bind. If they cannot afford child care, it makes it hard for them to retain a job or improve their education or learn new skills.

If Parents are unable to work: This also impacts the businesses that need them to show up to work, which in turn impacts the flow of cash in the community and the tax base.

Limited Child Care Providers: The survey shows that child care businesses are very vulnerable and are generally incapable of generating good profitability in spite of the fact that their employees are paid such low wages. Those employees have a high attrition rate since they cannot make a living wage.

The Cascading Effects of Adequate/Inadequate Child Care
More Stress and Anxiety
Less Stress and Anxiety

For Child Care Providers:

Services secure income and contribute to employment in the community.

For Businesses and the Economy:

The workforce expands, attracting needed expertise across state lines.

For All Montanans:

Tax revenues increase, community mental health concerns decrease and the next generation of Montanans are healthier and happier.

No Child Care:

Affluent families may be able to afford child care if it is available, but it still impacts their bottom line.

Families with lower incomes are in a double bind. If they cannot afford child care, it makes it hard for them to retain a job or improve their education or learn new skills.

Parents Unable to Work:

This also impacts the businesses that need them to show up to work, which in turn impacts the flow of cash in the community and the tax base.

Limited Child Care Providers:

The survey shows that child care businesses are very vulnerable and are generally incapable of generating good profitability in spite of the fact that their employees are paid such low wages. Those employees have a high attrition rate since they cannot make a living wage.

If Child Care is Supported

How would our initial and long term response to COVID-19 be different if child care was not a factor? Would our essential workers be able to consistently respond with less stress and anxiety about the safety of their children? Would child care providers be able to surge capacity for emergencies without compromising quality and safety of care? Would schools and community providers work hand in hand with local businesses to coordinate and provide services in times of need? Would businesses offer benefits for employees that incorporate creative child care solutions like on-site child care, more flexible Family Medical Leave of Absence (FMLA) and flexible spending accounts to subsidize child care? In retrospect what would the state of our economy look like? How secure would our communities be if businesses and employment levels were stabilized?

Affordability

Families, Essential Workers, and School Closures

Without having a stable child care infrastructure to support families, especially essential worker parents - community and economic resiliency is fragile. Parents are faced with making critical decisions for the safety and wellbeing of their children weighed against the financial stability of their family. These are impossible choices. Without an appreciation of how these challenges relate to one another, families will remain vulnerable and at risk having an unknown long term impact on our state’s workforce and tax revenue potential. Ultimately this affects all Montanans.

The parent respondents were majority women (82.8%) in their 30’s-40’s (84.5%) with at least a college education or graduate degree (67.5%) and middle-high income (>$65K - 66.6%).

Parent Gender

Parent Age

Parent Income

Parent Education

ENHANCE Survey, June 29 to July 15, 2020

Although representative of Montana’s demographics this data does not reflect all working families, rather it shows the impact on this subset with a concentration in Bozeman and Missoula with 80% of respondents being a two parent household.

Parent Marital Status

Parenting Dynamic

ENHANCE Survey, June 29 to July 15, 2020

Of the total 2,942 responses nearly 40% had children under 5 years of age and 60% were school aged. 178 families had children with special needs requiring even more care.

Child Care Needs By Age

ENHANCE Survey, June 29 to July 15, 2020

Family Insights

Typically young families with children under 5 experience a termed impact on their ability to continue in the workforce - meaning short term child care solutions until children reach school age. BBER reported that 73% of Montana households with children ages 0 to 5 years old require some form of child care arrangement away from home to allow for all available wage earners to earn a paycheck. This personal investment of families is typically until school begins.

The statewide response to close schools and implement shelter - in - place orders had an obvious impact on parents with children, particularly those who are essential workers. Not only did these parents have to design solutions to meet the needs of their children, those solutions were needed immediately in order to be able to work and support essential services. Under normal circumstances after school programs, summer camps and day-care facilities can surge capacity but in light of the nature of COVID-19 these options were not practical, safe nor even an option per national and state immediate guidelines. Parents had to make tough choices about leaving children home either without supervision or relying on family members, friends or paying for child care.

Essential workers struggled to find child care, some making tough choices to leave children home alone.

64% of Parents who responded to the survey were essential workers and 91.6% of all Parents who responded reported they have the same or greater child care needs than before COVID-19.

56% of Parents reported that working has imposed an INCREASED health risk to them and their families. Obvious health risks related to the Coronavirus but related risks include increased domestic violence and addiction.

Nurse
Photo by JESHOOTS.COM on Unsplash

Shifting to work from home may seem like a win financially but not necessarily if child care needs are not met. The unmet child care needs of Montana’s workforce as we move beyond COVID-19 may permanently impact parents ability to return to work.

How has your need for child care affected your ability to work during COVID-19?

ENHANCE Survey, June 29 to July 15, 2020

The overwhelming majority 92% of parents have the same or greater child care needs than they did prior to COVID-19.

42.46% of Parents report needing care during the day 9-5 as states reopen. If schools do not open or are hybrid this will have an impact on these families who need care during the day.

If child care options remain limited or unavailable the toll on families will lead to tough decisions.

Pre-COVID-19 Child Care Needs Met

COVID-19 Child Care Needs

ENHANCE Survey, June 29 to July 15, 2020

Parent Quotes

“Well we will be forced into battle. Battle for the well being of our children and battle to keep our jobs.”

“At some point one of us will likely have to opt out of the workforce. We cannot effectively homeschool our children while trying to work full time. Neither of us would like to stop working but may be forced to without enriching and educational activities for our children.”

“My daughter will most likely be unattended at times.”

“I will not be able to work and I am the only provider for my family.”

Child Care Costs to Families

Per Senior Economist, Amy Watson, “Child care in Montana is more affordable than in other states but is still too expensive for many families. On average, Montana families pay over $9,000 per year for infant care, and almost $8,000 per year for toddler care. For families at the median, child care costs for a single child account for 11% to 13% of their family income. Families with multiple young children face a larger burden. A family with an infant and toddler in child care will pay an average of $17,000 per year for care, roughly 25% of the state’s median family income. Child care can quickly become the largest monthly expense families face.”

— Department of Labor and Industry

11-13% Family Income

Infant

$9,000
infant

Toddler

$8,000
toddler

25% Family Income

Multiple

$17,000
infant and toddler

33.68% of Parents reported they can no longer afford child care due to employment changes related to COVID-19 whereas prior to COVID-19 87% of parents could afford child care.

It's important to note that Parents who responded to the ENHANCE Survey were primarily located in Bozeman and Missoula, primarily well-educated, well-paid, white-collar sector women in two-parent households yet over a 1/3 can no longer afford child care. This is a limitation of the ENHANCE Survey. Future efforts must attempt to diversify and incorporate a wider income spectrum.

33.68%

of Parents can no longer afford child care due to employment changes related to COVID-19

ENHANCE Survey, June 29 to July 15, 2020

For families relying on a single parent, or are not as well-paid, the ability to afford child care even under non-pandemic circumstances is even more of a challenge.

Census data shows that there are roughly 20,399 single mother households in Montana of which 21.99% have children under 6 years of age.

Impact of High Costs on Families

16.5%

Affordability - Child care is considered affordable if it costs 7% or less of a family's anual income, according to U.S. DPHHS. Yet, in Montana an average family pays 16.5% for one child.

28 Weeks

Minimum Wage Workers - Minimum wage workers in MT would have to work approximately 28 weeks to pay for child care of one infant.

42%

Single Mothers - An estimated 42% of single mothers with childern 0-5 are living in poverty. This means that their annual income is $17,000 or less.

Montana Department of Labor & Industry, Child Care in Montana Economic Policy Institute, Child Care Costs in Montana

Parents have the same or greater child care needs than before COVID-19 but with added compounding factors of health risks, loss of income, unpredictable work and school schedules. It is challenging for parents to make decisions for their families when these factors are unpredictable. Added to these challenges are increased stress, anxiety and mental health burdens.

Parents Concerns about Reopening Child Care

Parent Challenges

Parent Comfort with in-person Child Care

ENHANCE Survey, June 29 to July 15, 2020

Families, Essential Workers and School Closures

With COVID-19 having an impact on schools ability to re-open the number of families impacted extends beyond those with very young children - it impacts all families with children, even those with teenagers. What is normally a short-term personal investment is now a longer term and more economically devastating impact on families as well as the community economy.

Child care issues pre-COVID-19 affected parents ability to work in a variety of ways, all leading to a loss of productivity and income as BBER reported that parents in the last month experienced the following child care-related work problems (pre COVID-19) 46% left work early, 44% missed a full day of work, 41% were distracted or less productive at work, 37% were late for work and 36% were absent (BBER). Without having a stable child care infrastructure to support families, especially essential worker parents - community and economic resiliency is fragile. BBER reports that due to inadequate child care individual households have an average financial burden of $5,700, a statewide total burden of $145,146,000 to households in 2019.

Bureau of Business and Economic Research (BBER)

Without having a stable child care infrastructure to support families, especially essential worker parents - community and economic resiliency is fragile.

Critical Decisions

Parents are faced with making critical decisions for the safety and wellbeing of their children weighed against the financial stability of their family. These are impossible choices. Without an appreciation of how these challenges relate to one another, families will remain vulnerable and at risk having an unknown long term impact on our states workforce and tax revenue potential ultimately affecting all of us.

Accessibility

Child Care Providers - An Essential Business

Child care is not naturally categorized as a "business", yet providing child care professionally is a business and child care businesses are uniquely impacted by COVID-19. Capacity restrictions, added sterility, safety and PPE supply costs, fluctuating and increased demands have all contributed to challenges faced by providers.

Licensed child care providers are regulated by the state across provider types and include capacity limitations and various requirements to maintain quality child care.

Child Care Provider Types

DPHHS CCUBS caregiver data as of 3/1/19

The majority of providers reflected these licensed facilities. A handful of summer camp and afterschool programs were also reflected in the ENHANCE results.

Provider Program Type

ENHANCE Survey, June 29 to July 15, 2020

Parents are understandably cautious of group child care and many, if they are able, are choosing to keep their young children at home. Regardless, with decreased enrollment, there is a concern that child care businesses will not be able to sustain their operations or remain resilient once families are ready to return to their child care provider, or when health officials dictate it is safe to care for larger groups.

Effects of COVID-19 on Provider Businesses

56%

of Child Care providers remained open but with reduced enrollment. Either as a result of a safety precaution or parent choice.

60%

of Providers have had to reduce pay/hours, laid off, fired or furloughed employees even further limiting potential for capacity.

8.62%

of Child Care Providers reported a Moderate to High likelihood of permanent closure within the next 2 months

ENHANCE Survey, June 29 to July 15, 2020

Child Care Providers are predominantly small businesses with 30.62% self employed 50.78% employed 10 or less employees.

60.11% of Provider Employees had a negative employment impact due to COVID-19 with receiving reduced pay/hours, being laid off, fired or furloughed

TOP 3 Impacts on Child Care Providers/Employees

ENHANCE Survey, June 29 to July 15, 2020

Child Care Educators

As school districts moved to distance learning earlier this Spring, many families utilized child care programs to care for their school aged children in order for parents to be able to continue to work. While many child care educators are experienced at caring for older children, supporting school aged children with online school work requires increased one-on-one support, altering the day to day programming. In anticipation of reduced classroom time for school aged children this fall, child care educators face restructuring their programs in order to meet the needs of children they serve.

Online learning and hybrid school schedules are challenging care providers to support tutoring with limited resources

Providers ability to manage evolving health guidelines, secure and retain employees to provide care as well as respond to exposures will be an ongoing challenge for most of these small businesses.

TOP 3 Areas of Concern where providers reported that they are UNSURE or definately WILL NOT have or be able to accommodate:

ENHANCE Survey, June 29 to July 15, 2020

Further relief aid, if made available, must consider these needs as enrollment will continue to be reduced with market rates not changing, despite added costs.

TOP 3 Challenges Providers have Experienced since COVID-19

ENHANCE Survey, June 29 to July 15, 2020

Child Care is Critical

As our state looks to make decisions about economic recovery, our success depends on including child care as a critical component of our plans to meet the changing needs of children, families, and employers.

Funding

The Dollars and “Sense” of Child Care

Federal tax dollars to support child care subsidies are primarily restricted to state block grants that fund the Best Beginnings Scholarship (BBS). BBS funds are made available to families who are working or attending school and earn less than 150% of the Federal Poverty Level.

Co-payments

Family income is evaluated for eligibility and a copayment is determined based on the Child Care Sliding Fee Scale. Co-payments begin at ten dollars ($10), and increase depending on family size and income. Income eligibility is determined by adding all income sources together.

Montana Median Household Income, 2018

Median Household Income by Montana Counties, 2018

Montana Median Household Income, 2018

Legend

Data is from the 2014-2018 American Community Survey (ACS).

United States: $63,179

Montana: $52,559


$42,292
$48,160
$54,750
$67,272

Census.gov, American Community Survey, 2014-2018

Child Care Challenges

For those that do not qualify for a Best Beginnings Scholarship, child care is an out of pocket expense families must absorb. BBER found that 57% of households reported that finding affordable child care is a challenge and 41% reported that finding back-up care, emergency care, or care for a child who is sick is challenging. BBER compared the average annual child care expenditures per household to the percentage of median household income and found that the overall expenditures averaged $4,850 - roughly 8% of household income. It’s important to emphasize that this expenditure is annual and repeated expenses year after year.

57% of households reported that finding affordable child care is a challenge.

Family’s should pay no more than 7% of their annual income on child care, for it to be affordable.

Yet even with a dual income child care can become the single largest monthly expense for families..

Cost of Child Care

$ 9,518

Per infant, ages 0-2, anually.

$ 8,365

Per per child, ages 3-5, anually.

29%

A family with one infant and one 4-year-old making the Lewis & Clark County median family income of $60,789 spends 29% of their annual income on child care.

Economic Policy Institute, The Cost of Child Care in Montana

Why is child care so expensive and early care educators, with Bachelor Degrees, paid so little?

Parent fees alone are not enough funding

Labor intensive field

Requires low adult to child ratios

Child Care Costs Explained

$10,643

The annual median salary of an early childhood educator in Lewis & Clark County.

Despite the high cost of licensed child care, early childhood professionals are making some of the lowest wages in our state.

Child Care Connections - COMMUNITY IMPACT OF CHILD CARE

What are the expenses for Child Care Providers?

12% to overhead, utilities, maintenance

23% classroom materials, food, and admin

65% for personnel

For example, a center with 40 full-time children needs a minimum of 10 teachers.

Workforce Shortages

Unmet child care demand is both a CAUSE and an EFFECT of the state's workforce shortage.

Child care providers face the same problem as other businesses in Montana looking to expand - a lack of available workers.

Child Care Connections - COMMUNITY IMPACT OF CHILD CARE

The Ins and Outs of Best Beginnings Scholarships

Montana distributes the Best Beginnings Scholarship via regional Child Care Resource & Referral agencies. Families who qualify can identify a licensed child care provider through these agencies. COVID-19 CARES Act Relief Funds covered 100% of copayments for families for the months of March, April, and May 2020 and by reimbursing providers at 100% of the authorized amount of care for those same months regardless of attendance. As of July 2020 Montana had distributed $1,419,479 in Best Beginnings Child Care Scholarship support.

Families that qualify for the income eligibility must also be participating eligible activities:

  • Two-parent families shall work at least 120 hours per month.

  • Single-parent families shall work at least 60 hours per month.

  • Single parent or two-parent families in which all of the parents attend school/training full time, do not have to meet a work requirement.

  • Single parent or two-parent families in which one or more of the parents attend school/training part time shall meet a work requirement that takes into account the education/training.

  • Teen parents must be attending high school or a high school equivalency program.

Best Beginnings Scholarship

Best Beginnings Scholarship Reach

The Best Beginnings Child Care Scholarship only reaches about 25% of eligible families. Additionally, COVID-19 CARES Act Relief Funds supported licensed child care providers in Montana, by distributing grants totaling between $3,000 and $26,500 based on size of program to 818 providers.

ENHANCE’s advocacy work contributed to an additional $50M of block grant funding to be allocated for Child Care in the below ways:

  • $30 million in grants to maintain and expand child care for school-age children during out of school time.

  • $10 million for families with special circumstances requiring in-home care.

  • $8 million for supplemental payments to all licensed and registered child care facilities to maintain and expand child care slots.

  • $2 million for CCR&R agencies for administration and outreach.

Best Beginnings Child Care Scholarship only reaches about 25% of eligible families.

Special Circumstance Child Care Scholarships by County

In Home Special Circumstance Scholarship Grant Awards by Child Care Region

In Home Special Circumstance Scholarship Grant Awards by Child Care Region

Legend

Counties with the largest grant awards (10/21/20):

Lewis & Clark County: $1,092,000

Missoula County: $1,012,000

Glacier County: $748,000

Yellowstone County: $668,000

Gallatin County: $632,000


$0
$5,000
$25,000
$250,000
$1,000,000

Montana Department of Commerce

Rates & Reimbursements

Outside of COVID-19 CARES Act Relief for distribution of BBS, providers submit an invoice to the state documenting the child's attendance, and are paid by the state accordingly. Payment to providers is also dependent on the type of license the provider holds in addition to the age of the child and whether they attend a full or half day. Parents are responsible for the sliding scale co-payment which would be paid directly to the provider. The state uses a standard reimbursement fee based on the age of child (infant/toddler, pre-k, school aged) and whether the child attended the program for a full day or half day (Full day= more than 6 hours, Half day= 6 hours or less). This ranges between $10-40 per day. Parents would be asked to provide the difference in tuition if there was one. Some high quality programs do not accept Best Beginnings Scholarships because they can fill their slots with private paying families at a higher rate than the scholarships reimbursement.

COVID-19 highlighted how the historically limited investment in child care as a common - public good correlated with our collective ability to respond and our limitations to meet the demand. It required a significant amount of advocacy and reliance on aid funding to ensure at least in the immediate response to COVID-19 child care services would be available.

COVID-19 highlights the repercussions of the historically limited public investment in child care.

Market Failure

Child Care Market Rates

Child care exists in a market-based system, however, market rates do not reflect the true cost of providing high-quality child care - they reflect what families can afford to pay. Child care providers often absorb the difference between the actual cost of care and what the market pays. This is reflected in their low salaries, razor-thin margins and minimal, if any financial reserves.

The Iron Triangle

In order for child care programs to be financially sustainable they must live by what is called the Iron Triangle, they must strive for full enrollment every day, collect tuition on time and in full, and match annual revenue to expenses. Since the pandemic, nearly every child care program in Montana has had at least one, if not all three, of these elements at risk. Providers operate with thin margins and even one month of missed income, or an unexpected decrease in enrollment can be catastrophic.

  • Top 3 contributors to added costs for Providers: 1-Sterility & Safety Precautions 28.25%, 2-Reduced Capacity 20.25%, 3-Education & Training 11.38%

The National Association for the Education of Young Children in early March conducted a national assessment to understand the early effects of the Coronavirus on Child Care providers. The report released March 27, 2020 titled “A State-by-State Look at Child Care in Crisis - Understanding Early Effects of the Coronavirus” found that in Montana, of the 130 providers who responded:

  • 34% say they would not survive closing for more than two weeks without significant public investment and support that would allow them to compensate and retain staff, pay rent, and cover other fixed costs.

  • 24% would not survive a closure of any length of time without these supports

  • 15% do not know how long they would be able to close their doors and be able to reopen without these supports › 52% have parents who cannot pay fees or copays

  • 49% have lost income because they are paid by attendance rather than enrollment and 64% have lost income based on families’ own inability to pay.

  • Note that 19% of responses in Montana are from those working in community-based centers and 70% are from those working in family child care homes.

Child Care exists in a failed market-based system not covering the true cost of care

The lack of preparedness amongst providers is concerning.

Early on during the pandemic, the National Association of Education of Young Children conducted a national survey, where 58% of Montana respondents indicated they would be unable to survive a closure lasting two weeks or more, the required quarantine time should a child or staff member test positive for COVID-19. For small providers a single-positive COVID-19 event can be catastrophic.

83%

of Providers reported they are NOT prepared or UNAWARE of what is required to offer staff under federal policies if a case of COVID-19 is suspected in their program

ENHANCE Survey, June 29 to July 15, 2020

In addition to reduced enrollment, child care businesses are experiencing greater than normal expenses in order to implement safety precautions and increased sanitation procedures. Cost of cleaning supplies not only doubled but so did the amount of supplies that must be used every day to ensure programs are following best practice guidelines for keeping facilities and surfaces disinfected and clean. Not to mention the increased staff time required to implement the increased sanitation procedures.

Regions at risk of losing valuable providers across the state are Region #4 and #6 with Region 6 representing very rural communities.

Provider Unable to Recover in next 2 years

Provider Unable to recover in next 2 years by region (percentage 'No'). Regions at risk of losing valuable providers across the state are Region #4 and #6 with Region 6 representing very rural communities.
Darker areas represent density of ENHANCE survey respondents by zipcode. Color scale corresponds to the percentage of Providers who reported that they will not recover financially in the next two years.

5%
10%
20%
30%

ENHANCE Survey, June 29 to July 15, 2020

Providers across the state benefitted from COVID-19 relief packages with the top 3 accessed packages being State Grants to Licensed Care Providers (24.42%), CARES Act Stimulus Checks (18.27%) and Unemployment (17.94%) but 45.85% of providers who did not access any relief package reported they did not know if they would qualify or how to apply or access relief packages.

$19,137

When asked to put a value on total costs related to COVID-19, Providers averaged $19,137 with a monthly average cost of $4,235.

ENHANCE Survey, June 29 to July 15, 2020

Testimonial Spotlight - HRDC-7 Serves a 14 county region and 19 programs closed with only 10 opened during the rise of COVID-19.

Most programs that closed did not reopen. Most weeks 3-4 programs in this region are shut down due to COVID-19 exposures or staff shortages but will attempt to reopen when possible.

Even with CARES Act funding supporting child care businesses the reduced enrollment and attendance combined with temporary closures costs is not a viable nor financially stable outcome for this industry. Even 1 temporary closure could result in permanent closure for these small businesses.

Closed and Open

Status of Child Care Providers in the 14 county service area for HRDC7 during the rise of COVID-19

HRDC-7 - Community Action Agency

Coordination

Learning in time of COVID-19

In a typical disaster (Flood, Hurricane or Earthquake) schools provide acute shelter but longer term services are supported by churches, charities (ie Red Cross, United Way). As COVID-19 is not a typical disaster (ie - there is not a defined and predictable term or duration, boundary of affected area, or population affected) the typical disaster responses don’t match the need.

Schools were immediately closed upon COVID-19 outbreak and in retrospect there was a missed opportunity for schools to serve as emergency child care providers as they have the infrastructure set up for child care, cafeterias and bathrooms on campus that could have served as a natural space for emergency child care, particularly for essential workers.

8.72%

Only 8.72% of schools supported direct emergency child care solutions for COVID-19.

ENHANCE Survey, June 29 to July 15, 2020

There are 823 schools in Montana, 435 of them representing elementary schools.

41.37% of schools reporting that prior to COVID-19 they supported families with child care needs directly through provider partnerships, yet 57.45% of schools reported that they do NOT plan to support child care needs during the '20-'21 school year if attendance does not return to pre-COVID-19 structures.

78.3%

Of Schools reported for the 2020-21 school year they have unknown plans or returning to school with a reduced capacity or hybrid online learning solution.

ENHANCE Survey, June 29 to July 15, 2020

School Closures and Child Care

In addition to educating the next generation schools provide essential services for families in need such as food, crisis intervention, the surveillance and reporting of domestic violence child abuse. With school closures and the unpredictability in plans for '20-'21 these critical services are impacted having long term and lasting effects on families and the community. There is an opportunity for schools to play a critical role to ensure that these services are provided in addition to collaborating with providers in their community to support child care needs. Communication of school plans and services will be critical as plans remain unpredictable leading into flu season on top of the pandemic and resurgence of outbreaks. For example, Missoula County has developed collaborative tools to connect care options by school to support families. Montana Afterschool Alliance has created a database for parents to search for care options based on location to facilitate connecting families to resources. Creative solutions and coordination of services will be critical for schools to recover financially even with government subsidies.

Timely communication of school plans is critical for communities to be able to respond to child care needs.

The cost to schools is significant and without significant recovery will be challenging.

$230,092

Average projected fiscal loss to Schools due to COVID-19

Top 3 costs:
1: PPE Supplies & Protocols
2: Investment in tech to support students & teachers
3: Infrastructure investment to support social distancing

ENHANCE Survey, June 29 to July 15, 2020

The top concerns for schools are repeat closures of schools due to a spike in positive COVID-19 cases, maintaining the education levels of students and those with special needs and, implementing safety recommendations and requirements related to COVID-19.

TOP 3 Concerns of Schools for the 2020-21 School year

1

A repeat closure due to a spike in positive COVID-19 cases

2

Maintaining the education levels of students and those with special needs

3

Implementing safety recommendation and requirements related to COVID-19

ENHANCE Survey, June 29 to July 15, 2020

Support is Needed

Schools will need significant financial support moving forward. An appreciation from schools on how their schedules support or hinder parents ability to work will be critical to the overall ability for communities to rebuild. Communication will be key to ensure timely distribution of critical information. The hybrid and virtual learning models will undoubtedly have an effect on this generation of Montanans, it will be important to monitor how this impacts learning long term.

Businesses and Economic Resiliency

Montana’s essential businesses struggled to manage the same or increasing demands for services as COVID-19 posed increased risks for employees to continue to work. Those with children had added challenges once schools were closed to manage child care and maintain their availability to work. As the state reopens and restrictions are lifted not only do essential businesses remain open but all other businesses are attempting to reopen in order to rebuild the economy.

The ENHANCE survey had 138 businesses represented, of which 81.20% reported to be essential.

44% of businesses reported an operational impact of temporary closure or closed due to COVID-19

72.30% Have an assumed negative impact on business operations (moved online, curbside, remote work or reduced/limited services)

94% of businesses reported a high likelihood of closure in the next 6 months

Likelihood of Business Closure

ENHANCE Survey, June 29 to July 15, 2020

The economic impact of COVID-19 on businesses is profound

According to BBER Montana businesses bear the burden of inadequate child care, mainly from reduced revenue due to lower employee productivity and increased employee recruitment costs caused by unwanted employee turnover. These factors were only exacerbated by COVID-19, school closures and reduced access to child care services. Although ENHANCE was unable to quantify the total economic impact on businesses BBER reported that in 2019 the total economic loss to Montana businesses was $54,562,000 due to child care-related problems.

Bureau of Business and Economic Research (BBER)

BBER reported that in 2019 the total economic loss to Montana businesses was $54,562,000 due to child care-related problems

The Top costs for businesses are 1-PPE Supplies and Protocols, 2-Reduced Hours of Operations and 3-Additional PTO/Sick time.

Employees’ child care needs have impacted 62.5% of businesses.

Employees have reduced hours or quit for 24.44% of businesses and employees work capacity has decreased for 66.67%.

$228,306

Average projected fiscal loss to Businesses due to COVID-19

ENHANCE Survey, June 29 to July 15, 2020

The dependencies of our economy to rebuild are directly related to our businesses being able to remain open and grow. This is only possible if employees are able to work and for employees with children not having child care impede their ability to work.

54.47% of businesses report that employees struggle to continue to return to work due to child care challenges.

Only 21.1% of businesses reported to offer child care benefits as part of employment but 69.62% are not sure or would consider implementing child care benefits.

54.47%

of Businesses report employees are struggling to continue or return to work due to child care challenges

ENHANCE Survey, June 29 to July 15, 2020

The “Work” in Working From Home

Many businesses maintained employment during COVID-19 by pivoting operations for employees to work from home. For employees with children the ability to efficiently and effectively work from home is compounded by child care responsibilities and with ‘20-’21 school year plans including virtual learning parents struggle to maintain these conflicting obligations.

  • One Business respondent stated “Increased demand for our services, staff that do not have child care or school, now have to be at home AND be education teachers for their kids, while also being employees. Not sustainable”

  • One parent respondent stated “At some point one of us will likely have to opt out of the workforce. We cannot effectively homeschool our children while trying to work full time. Neither of us would like to stop working but may be forced to without enriching and educational activities for our children.”

For parents working from home without child care is not a solution

It is in the best interest of employers to be proactive in identifying child care needs of their employees and perhaps ways in which various benefits could support these needs without the loss of employee efficiency and turnover. Businesses can collaborate with community organizations and work with school districts to support creative solutions such as co-op child care partnerships, work-family balance policies on site child care as well as flexible scheduling arrangements and connecting employees with community resources.

Family Forward Montana

Family Forward Montana strengthens businesses in their commitment to children, families, and the future of Montana’s economy through practices which benefit both businesses and their family connected employees. A tiered pathway for employers toward improved workplace productivity, recruitment, and retention makes sense for everyone. Joining forces in this work while supporting children’s healthy development not only makes the workforce of today stronger, but also builds the foundation needed for the workforce of tomorrow to succeed.

Businesses who adopt family friendly policies see an increase in:

  • Employee Engagement

  • Employee Retention

  • Workplace Productivity

Family Forward Montana

Provider Testimonial

A Child Care Business Supporting its Own Child Care Needs

Child Care Connections is a 501(c)(3) nonprofit that serves as the only child care resource and referral agency in Gallatin, Park, Meagher, Broadwater, Jefferson, and Lewis and Clark Counties. They support families and the local economy by encouraging quality child care and safety. They have 18 full time employees. As a business, Child Care Connections has pivoted to support staff who have children in the following ways:

  • Dependent Care Assistance Program (DCAP) reimbursement

  • Hired a temporary, part-time tutor to help staff’s children fulfill online learning obligations in the training room with access to supplies

  • Offers flexible scheduling to meet school and child care needs of staff including up to 2 days a week can be worked from home with the stipulation that working from home is not a replacement for child care

  • Children can be present in the office provided they pass the same employee health screen, wear masks in shared spaces, and are not disruptive to other staff

It is in the best interest of employers to be proactive in identifying child care needs of their employees

Chronic Stress

Stress, Anxiety, & Mental Health

Stress in the home due to COVID-19 is compounded by increased anxiety, mental illness, addiction and abuse amongst some families. Domestic violence and child abuse has gone under reported as schools have been closed due to COVID-19.

Increased Risk in the Home - ACEs & COVID-19

This does not mean the rate of abuse has decreased, just that the oversight and reporting of abuse has been arrested with school closures. These stressors amongst others are known as Adverse Childhood Experiences (ACEs) and they have a tremendous impact on future violence victimization and perpetration, and lifelong health and opportunity. ACE prevention and intervention are critical to the overall wellbeing of our communities.

The CDC defines ACEs, as potentially traumatic events that occur in childhood (0-17 years). For example:

  • experiencing violence, abuse, or neglect

  • witnessing violence in the home or community

  • having a family member attempt or die by suicide

Also included are aspects of the child’s environment that can undermine their sense of safety, stability, and bonding such as growing up in a household with:

  • substance misuse

  • mental health problems

  • instability due to parental separation or household members being in jail or prison

ACEs are linked to chronic health problems, mental illness, and substance misuse in adulthood. COVID-19 has contributed to increased rates of ACEs in the home.

Domestic violence and child abuse has gone under reported as schools have been closed due to COVID-19.

CDC Data on ACEs

ACEs are common. About 61% of adults surveyed across 25 states reported that they had experienced at least one type of ACE, and nearly 1 in 6 reported they had experienced four or more types of ACEs.

Preventing ACEs could potentially reduce a large number of health conditions. For example, up to 1.9 million cases of heart disease and 21 million cases of depression could have been potentially avoided by preventing ACEs.

Some children are at greater risk than others. Women and several racial/ethnic minority groups were at greater risk for having experienced 4 or more types of ACEs.

ACEs are costly. The economic and social costs to families, communities, and society totals hundreds of billions of dollars each year.

ACEs can have lasting, negative effects on health, well-being, and opportunity. These experiences can increase the risks of injury, sexually transmitted infections, maternal and child health problems, teen pregnancy, involvement in sex trafficking, and a wide range of chronic diseases and leading causes of death such as cancer, diabetes, heart disease, and suicide. ACEs and associated conditions, such as living in under-resourced or racially segregated neighborhoods, frequently moving, and experiencing food insecurity, can cause toxic stress (extended or prolonged stress). Toxic stress from ACEs can change brain development and affect such things as attention, decision-making, learning, and response to stress.

Children growing up with toxic stress may have difficulty forming healthy and stable relationships. They may also have unstable work histories as adults and struggle with finances, jobs, and depression throughout life. These effects can also be passed on to their own children. Some children may face further exposure to toxic stress from historical and ongoing traumas due to systemic racism or the impacts of poverty resulting from limited educational and economic opportunities.

Read more

Significant events such as loss of income, food insecurity and death in the family are considered proxy to ACEs all of which have been more likely to occur due to COVID-19.

Top 3 Significant events experienced by families since COVID-19

ENHANCE Survey, June 29 to July 15, 2020

The ENHANCE survey asked families if they have experienced an increase in stress, anxiety and depression along with at-risk behaviors of drug use, conflict or aggression.

Top 3 Concerns of Parents for long term impact of COVID-19 on themselves or their child/children

ENHANCE Survey, June 29 to July 15, 2020

A third of Parent's #1 concern is the long term mental health impact of COVID-19 on themselves and their children.

Chronic stress is of concern as parents are faced with the challenge of continued homeschooling and the lack of community support.

Reported Stress Levels as a Parent

ENHANCE Survey, June 29 to July 15, 2020

The overall increase of ACEs related experiences pose concern of the long-term impact COVID-19 will have on this generation of children.

Family Members experienced an increase in:

ENHANCE Survey, June 29 to July 15, 2020

Testimonial

Food Insecurity in the BlackFeet Nation

An unexpected need that has arisen is food. Already located in a food desert, the Blackfeet Nation, under strict stay-at home orders, is able to deliver food parcels by request through their Incident Command. However, for daily needs, the food budget has doubled for most families due to two things:

  • Most families relied on two meals per day from schools, year-around

  • Due to the rural and economically depressed location, grocery costs are very high.

Compound that with most services such as TANF and SNAP being offered sporadically or not at all, in response to a continuous spike in COVID-19 cases. Assessment of the Blackfeet Nation through a Family Special Circumstances grant offered from September - December 2020 provided firsthand accounts of food insecurity. Families detailed over and over that they lacked two things: food and internet service, important to note all schools and preschools are remote learning in the Blackfeet Nation. Schools may not typically be considered a source of food but for remote communities they play an important role for families in need. The tribal nations prior to COVID-19 were disportionately at risk and this is just one example of how the cascading effects of COVID-19 added to this risk by increased food insecurity.

Tribal nations were disproportionately at risk of food insecurity due to school closures.

Stress, Anxiety, & The Workplace

The health implications of ACEs may not seem to outweigh the immediate physical health risks of COVID-19 but the long term impact of ACEs on our statewide community and economy must be addressed and prevented. Creating and sustaining safe, stable, nurturing relationships and environments for all children and families can prevent ACEs and help all children reach their full potential. Schools reopening and access to child care services all contribute to prevention and reinforce the reporting and accountability infrastructure for ACEs interventions.

CDC recommendations for preventing ACEs align with solutions that address the cascading effects of COVID-19 on child care.

Strengthening the economy through family friendly business policies

  • Economic support to families improved household financial security and are reinforced by family friendly work policies.

  • As the economy rebuilds, businesses can directly impact families as well as reduce risks to employees.

  • Innovative policies include providing on-site child care services when possible, flexible work schedules, teleworking options, flexible spending accounts and increased paid time off. These policies lead to employee efficiency, retention and overall productivity of businesses. Montana’s Zero to Five - Family Forward initiative has put together best practice resources for businesses.

Reinforcing and enhancing child care capacity:

  • Ensuring a strong start for children through high-quality child care and preschool enrichment with family engagement.

  • Connect youth to caring adults and activities through increased access to mentoring and after-school programs

Improved communication and collaboration amongst schools, community organizations and child care providers:

  • Leadership is key to early intervention to lessen immediate and long-term harms through the education of providers and teachers in trauma intervention and social emotional learning principles.

  • Zero to Five has a creative toolkit to support collaboration for care.

Call to Action

Child Care and Montana’s Workforce

Pivoting options for businesses may not be suitable nor universally available across sectors but show an example of how leaders can work with employees' needs to maintain services. High cost, limited availability, and inconvenient program hours are all challenges that are driving parents out of the workforce.

The Costs of Child Care

There is a market failure when it comes to child care, most parents are unable to afford child care services and child care providers struggle to make a living wage to offer services yet the demand for child care remains and is growing. In light of COVID-19 child care providers that were able to remain open now have added stresses to their business models due to reduced capacity restrictions, added supply costs and challenges with staff recruitment. Statewide our ability to attract families, retain and attract workers and rebuild our economic resiliency will remain limited if we fail to acknowledge the cost associated when child care is not part of the solution. BBER reported the economic loss caused by inadequate child care for 2019 with a total loss to households of $145M, loss to businesses of $55M and loss to taxpayers of $32M. This is an annual cost of $232M to the Montana economy. It costs families, communities, businesses and ultimately every tax payer in the state.

Bureau of Business and Economic Research (BBER)

There is an opportunity to re-imagine the future state of Montana, even in light of COVID-19 and the uncertainty with school year plans. The costs will continue to mount if we fail to recognize the public concerns and common interests in establishing a resilient and robust child care infrastructure for our state. COVID-19 spikes in the community leading to shelter in place orders further stresses this fragile infrastructure. CARES Act funding ends at the end of the year and the essential workforce, including child care providers are fatigued. The system is not set up for resiliency and emergency response systems are meant to react to short term disasters not a long term pandemic.

There is a market failure when it comes to child care

Montana Tax payers lose $32M annually due to inadequate child care

Child Care Connections Fact Sheets

Child Care Connections, in early 2019, prior to COVID-19 released a series of useful resources for employers outlining steps they can take to explore child care solutions for their employees. These resources are even more valuable now as leaders navigate their operations in response to COVID-19.

Investing in child care is a winning investment for every $1 spend on early child care in MT an additional $0.61 is generated in new spending

$1.61

For every $1 spent on early care in MT an additional $0.61 is generated in new spending.

Child Care Connections - COMMUNITY IMPACT OF CHILD CARE

No other investment makes as much sense for MT businesses as investing in high-quality early child care and education.

16 : 1

High quality early care programs for at-risk children save the community $16 for every $1 invested.

Child Care Connections - COMMUNITY IMPACT OF CHILD CARE

The Time is Now

As we look beyond COVID-19, ENHANCE is committed to supporting the communities, organization and leaders to invest in child care. Join us as we continue to monitor, collaborate and communicate new data and resources on this site.

Resources

Resources - Toolkits and Links

Below is a subset of recently released information and links to various data sets and references mentioned in addition to the ENHANCE data.

Web Resources

Downloadable Reports

Websites and Resources

Media

Acknowledgements

Acknowledgment of Support

We greatly appreciate the support and contributions for the ENHANCE initiative and statewide survey. Special thanks to the following organizations for their support:

Report Authors

Lead Author

  • Amber Caldwell, MSc

    sciGaia

Data Analysis

  • Lisa Curry

    Montana State University

  • Sean Gannon

    sciGaia

  • Gary Gannon

    sciGaia

  • Amber Caldwell, MSc

    sciGaia

Graphics, Maps, & Web Design

  • Sean Gannon

    sciGaia

Editing

  • A.C. Rothenbuecher, MPH

    Montana Community Health Consulting

Collaborators and Advocates

ENHANCE Ambassadors and Members of the Montana Volunteer Organizations Active in Disaster - Subcommittee on Child Care

  • sciGaia

    A data driven software company that builds decision making platforms for pressing problems with the ultimate goal of creating solutions for sustainable wellbeing. SciGaia led the design of the survey, supporting the stakeholder groups and is hosting the platform for dissemination of the survey results.

    Amber CaldwellHealth Strategist

    Gary GannonFounder & Managing Director

    Sean GannonVisual Communications

  • Montana Child Care Resource & Referral Network

    Montana Child Care Resource and Referral Network unites Montana’s six Child Care Resource and Referral Agencies and coordinates efforts to build a high quality, accessible early childhood care and education system that supports young children, parents, early childhood professionals, and member organizations.

    Meghan BallengerNetwork Director

  • Montana Afterschool Alliance

    MTAA supports and advocates for sustainable, high quality afterschool programs by drawing together key decision-makers committed to improving outcomes for youth, their families, and communities.

    Laurie BishopExecutive Director

  • Zero to Five

    The Zero to Five statewide office works to establish statewide partnerships and improve systems capacity, while also providing support, resources, and guidance to local Zero to Five collaboratives.

    Caitlin JensenExecutive Director

    Erin BarstowCommunity Partner Strategist

  • Healthy Mothers Healthy Babies: The Montana Coalition

    Improving the health, safety, and well-being of Montana families by supporting mothers and babies, ages 0 to 3.

    Stephanie Morton, MSWProgram Director

    Brie MacLaurin, RNExecutive Director

  • Greater Gallatin United Way

    We empower donors, volunteers, businesses, governments, nonprofits, and community groups to invest in neighbors to improve quality of life for everyone here. Working together, we identify the community’s most critical needs in the following four impact areas and implement collaborative, innovative solutions to improve lives in Gallatin, Madison, Meagher and Park Counties.

    Sarah KrummEarly Childhood Impact Coordinator

    Danica JamisonPresident, CEO

    Karen DeCotisDirector - kidsLINK Afterschool Program

  • Gallatin Valley YMCA

    Strengthen community through youth development, healthy living, and social responsibility.

    Andrea StevensonFormer Chief Executive Officer

    Sarah LutigerInterim Executive Director

  • Zero to Five Missoula

    Zero to Five Missoula is creating a community-wide movement to make sure every resident of Missoula County understands the importance of this critical period of life, and to connect parents and caregivers to the knowledge, skills, and resources they need to help children thrive.

    Erin BarstowCommunity Partnership Strategist

    Grace DeckerStrategic Collaboration Coordinator, United Way of Missoula County

  • HRDC - Human Resource Development Council - Child Care

    HRDC delivers programs and supportive services which encourage self-sufficiency and community collaboration for the betterment of Montana’s most disadvantaged.

    Jessica StoverOutreach and Communication Specialist District VII

    Sara SavageAssociate Director, Early Childhood Director, District IX

  • Child Care Connections

    Child Care Connections is a 501(c)(3) nonprofit that serves as the only child care resource and referral agency in Gallatin, Park, Meagher, Broadwater, Jefferson, and Lewis and Clark Counties.

    Kristin HornEmergency Preparendess Lead

  • Family Connections MT

    Family Connections is a child care resource and referral agency serving north central and north east Montana. Family Connections utilizes the strength of community to support exceptional early childhood experiences.

    Heather McCartney-DutyOutreach and Consumer Education Specialist

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